FOI 1784 - Emergency Calls Triggered By Personal Telecare Alarms

Could the service please provide information on how many emergency calls were triggered by personal telecare alarms which were set off accidentally, including SOS alerts and falls alarms.

Currently the Cheshire Fire and Rescue Service Incident Recording System (IRS) has insufficient facilities for the comprehensive recording, and subsequent analysis, of the categories requested at incidents attended by Fire and Rescue Services (FRSs). Therefore, due to the specific and uncommon information asked for, we cannot provide the data requested.