Business Operations Manager

Are you passionate about making a difference in your community? An exciting opportunity has arisen within our Prevention and Protection Department for a Business Operations Manager. This role is pivotal in ensuring our Service delivers its strategic commitment to keeping people safe from fire and other emergencies.

Key Responsibilities:

• Support and manage the operations function to deliver Prevention and Protection work.

• Influence the development of departmental plans and facilitate internal and external audit processes.

• Responsible for ensuring audits and assessments are conducted against HMICFRS and ISO9001:2015.

• Oversee the coordination, analysis, and presentation of information at departmental and Service level meetings.

• Manage a team responsible for Quality Assurance, Policy, SAFFIRE (internal database), Systems, Projects and Partnerships, Training, Volunteer Management, Resources, and administrative functions.

We are looking for people who have:

• Degree educated or relevant experience in a related subject - Strategic Leadership, Coaching & Mentoring, Continuous improvement, Training & Development, Change Management, Business Management

• Experience of delivering against departmental objectives

• Experience of working with internal and external audit processes.

• Excellent communication and interpersonal skills with the ability to motivate, persuade and influence others.

• Strong understanding of stakeholder relationships at team, local and national level

• Strong working knowledge of Information systems and management

• Budget management experience

This is a fast-paced environment requiring flexibility, teamwork, and prioritization to meet tight deadlines. If you are driven, detail-oriented, and ready to make a significant impact, we encourage you to apply.

CFRS offers an excellent benefits package to all our staff including a Local Government Pension Scheme, attractive holiday entitlement, training and development opportunities and access to free parking and on-site gym.

Further information, a full job description and application form can be found using the links below, or alternatively contact the HR Recruitment Team at recruitment@cheshirefire.gov.uk

Job description

Guidance notes

General information

Application form

Please ensure you read the application guidance notes before completing your application.

Please return completed application forms via email to recruitment@cheshirefire.gov.uk

Please quote job reference 57/24/BOM on your application form.

Closing Date for Applications: Friday 10 January 2025 9am

The assessment for this post will consist of a presentation and interview.

Successful candidates at application stage will be invited for interview w/c Monday 27 January 2025.

Workplace Adjustments and Accommodations

It is important that you consider at an early stage of the process if you would like to request arrangements that will assist you in completing the selection process. For example, in relation to disability; a neurodiverse condition such as dyslexia; pregnancy; religion or belief; or injury etc. Any requests for workplace adjustments will be treated with the utmost confidence. For support or further information please email: recruitment@cheshirefire.gov.uk

Applications for job share working will be considered for this post.

Appointment to this post is subject to a satisfactory Standard Disclosure & Barring Service check.

Cheshire Fire and Rescue Service (CFRS) is committed to keeping vulnerable adults, children and young people safe from harm in all of the work that CFRS undertakes. CFRS recognises that it has a legal and moral obligation to safeguard these groups of people. Furthermore, it acknowledges that the protection of vulnerable adults, children and young people from harm is the responsibility of everybody within the organisation.